Returns & Exchanges

At Brass Monkey, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns and exchanges on all unworn items with original tags attached. Our goal is to ensure your wardrobe reflects your style perfectly, hassle-free.

1

Initiate Your Request

Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

2

Pack Your Items

Carefully place the items in their original packaging, ensuring all tags are intact and the garment is in its original, unworn condition.

3

Label and Ship

Download and print your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized carrier location.

4

Processing and Refund

Once our warehouse receives and inspects your return, we will process your refund or ship your exchange within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing